Tenant Services

Western Properties are the only specialist residential letting agent and property management agency operating in Omagh and throughout County Tyrone.

We aim to provide tenants with the widest selection of property for rent across County Tyrone from Omagh to Strabane and Dungannon and everywhere in between.

We strive to provide a courteous and professional service to all our customers at all times and we believe that it is our personal touch that separates us from our competitors.

Why Use Western Properties To Find Your Next Home?

Large Choice Of Property

We have hundreds of rented properties across County Tyrone. We offer the widest range of properties from detached family homes to town centre apartments across the widest geographical area of any agency in County Tyrone.

We have rented properties in Strabane, Castlederg, Newtwonstewart, Omagh, Drumquin, Dromore, Trillick, Fintona, Sixmilecross, Beragh, Carrickmore, Ballygawley, Pomeroy, Augher, Clogher, Fivemiletown, Plumbridge and Mountfield.

Western Properties Why Use Us

Courteous And Professional Service

We aim to offer a courteous, friendly and professional service throughout the letting process from finding just the right property, through to clearly explaining your rights and obligations as a tenant.

Western Properties Why Use Us

Late Night Viewings

Over 50% of our viewings happen outside traditional 9-5 hours - that's because the best tenants often work long hours. We facilitate evening viewings most weekdays so that tenants can view properties at their convenience.

Western Properties Why Use Us

24/7 Emergency Repairs Hot Line

Allows tenants to report an urgent repair outside normal office hours.

Western Properties Why Use Us

Tenant Deposit Security

Your deposit is held safely in a designated client deposit account and returned directly to your nominated bank account and the end of the tenancy.

Western Properties Why Use Us

Step by Step Letting Guide

1. Finding the Right Property

The first thing that any prospective tenant needs to do is draw up a check list of what you require from your home. Things to consider include; location, number of bedrooms and bathrooms you will need, a furnished or unfurnished property, do you want a garage and a garden? Often tenants are now looking for homes that are fully managed by an agent such as Western Properties rather than individual landlords.

Fully managed properties give tenants the peace of mind that someone is on hand 24 hours a day 365 days a year should something go wrong. Once you decide on what you require check our website for available properties. We update our website daily. Alternatively feel free to call us at any time to discuss your specific requirements.

Western Properties Letting Guide Step 1 Finding The Right Tenant

2. How to Apply

Once you have identified the property that you feel is right for you, you will need to fill in our application form which is available below. When the application form has been filled out you then need to return it to ourselves along with the required information and references.

If the application is for a shared tenancy then each individual applicant will need to fill a separate form. If you are currently unemployed you will need to fill out the guarantor form which is available below. The more information you can supply then the better it will be for your application.

Application Form Guarantor Form
Western Properties Letting Guide Step 2 How To Apply

3. Required Information

You are required to provide the following information (where applicable)

  • Photographic identification.
  • Landlord reference - should detail length of tenancy, how the property was maintained and whether rent was paid in a timely manner.
  • Character reference - should be from a professional e.g. teacher, doctor, solicitor, or other professional person who knows you on a personal level for over 5 years.
  • Employer's reference - this should be from your place of employment and whether it is a part time or full time position.
  • Proof of residency - utility bill or bank statement that shows your name and current address.
  • Proof of current housing benefit - the most up to date notification letter from the housing executive.
  • Guarantor details - Applicants currently unemployed will need to provide a guarantor. The guarantor form is available from the downloads section on our web site and must be filled out and returned to western Properties along with your application form.
Western Properties Letting Guide Step 3 Required Information

4. Application Process

Once you have all the relevant information you should sign and return the application to Western Properties. At this stage, we will begin to process the application. In doing so, we will confirm that all references are genuine by contacting them, preferably by phone (ask referees to include contact details).

There may be more than one application for each property. Once the references have been confirmed, the agent will contact the landlord of the property and discuss each application with them. It is then up to the landlord which application they are willing to proceed with.

Western Properties Letting Guide Step 4 Application Process

As a Tenant What are my Responsibilities?

  • Paying your rent, rates and any other charges on time.
  • Making your rent book available for recording rent payments.
  • Generally taking good care of the dwelling keeping it in a clean and tidy condition.
  • Making good any damage caused by you, members of your family household or any other person lawfully visiting or living in the property.
  • Keeping the interior of the property in reasonable decorative order.
  • Compliance with the terms of the tenancy agreement.
  • Making sure that you, your household family or your visitors do not harass, cause nuisance or annoyance to the occupiers of any neighbouring or adjoining premise.
Western Properties Tenant Responsibilities

Tenants Frequently Asked Questions

1. What do I pay before the tenancy begins?

Before the tenancy begins you will have to pay one months rent and a secuirty deposit. The security deposit is normally equivalent to one months rent unless stated otherwise.

2. Do I get my deposit back?

Your security deposit is held for the duration of your tenancy agreement. The deposit will be returned to you in full if the landlord/agent is satisfied that the tenant has complied with all their obligation as outlined in the tenancy agreement and that no damage has been caused to either the premises or its contents. In the event that any such damage is incurred, the landlord will be entitled to deduct from the deposit any monies required to make good the damage.

3.Can the landlord/agent let themselves into the house?

No. The landlord and his agents must obtain prior consent from the tenant before entering the property. With this consent, they can enter at all reasonable hours for the purpose of viewing the condition of the property.

4. How long does the lease last?

Normally all our tenancies are for a period of 12 months. Longer or shorter tenancies will only be agreed at the discretion of the landlord. During the initial term of the tenancy neither you or the landlord can end the tenancy unless there has been a breach of the terms of the contract.

5. Are the rates included in the monthly rental charge?

Yes. The rental figures you see advertised for our properties are inclusive of rates. Other charges such as electricity, gas and telephone etc are not included.

6. Who is Responsible for contacting the utility companies?

After you move into your new home it is your responsibility to contact the relevant utility companies to get the services changed over onto your name. Please note that it is of the utmost importance that this is done within the first two days of your tenancy otherwise your supply will be switched off.

7. Does the landlords insurance cover my contents?

No. It is your responsibility to insure your personal contents. Western Properties can provide details of local insurance companies that will provide a quote for contents insurance.

8. How is rent paid?

Rent is paid in advance by standing order on an agreed date.